Designing advocacy

The designing advocacy project works with a range of stakeholders with reduced agency, such as people with mental health needs, chronic illnesses, injured workers, people experiencing grief and loss, and other sensitive, stigmatised or at-risk groups.

We have developed methods for the inclusion of their perspectives in design processes, insights about their specific conditions and needs, critical analyses of how they are conceptualised from the perspectives of technologists and service providers, and design proposals for services and technologies that aim to amplify their agency.

Publications

Matthews, B., Doherty, S., Worthy, P., & Reid, J. (2022). Design thinking, wicked problems and institutioning change: A case study. CoDesign, (in press), 1–17. https://doi.org/10.1080/15710882.2022.2034885
Orlowski, S., Matthews, B., Lawn, S., Jones, G., Bidargaddi, N., & Venning, A. (2018). Designing for practice: Understanding technology use in rural community-based youth mental health contexts. CoDesign, 15(2), 1–22. https://doi.org/10.1080/15710882.2018.1453844
Orlowski, S., Lawn, S., Antezana, G., Venning, A., Winsall, M., Bidargaddi, N., & Matthews, B. (2016). A Rural Youth Consumer Perspective of Technology to Enhance Face-to-Face Mental Health Services. Journal of Child and Family Studies, 25(10), 3066–3075. https://doi.org/10.1007/s10826-016-0472-z
Orlowski, S., Lawn, S., Matthews, B., Venning, A., Jones, G., Winsall, M., Antezana, G., Bidargaddi, N., & Musiat, P. (2016). People, processes, and systems: An observational study of the role of technology in rural youth mental health services. International Journal of Mental Health Nursing. https://doi.org/10.1111/inm.12262
Orlowski, S., Matthews, B., Bidargaddi, N., Jones, G., Lawn, S., Venning, A., & Collin, P. (2016). Mental Health Technologies: Designing With Consumers. JMIR Human Factors, 3(1), e4. https://doi.org/10.2196/humanfactors.4336
Kelly, J., & Matthews, B. (2014). Displacing use: Exploring alternative relationships in a human-centred design process. Design Studies, 35(4), 353–373. https://doi.org/10.1016/j.destud.2014.02.001